PRIVACY POLICIES
In connection with your use of the Services we may collect, store, use, share, and/or process certain information about you and your interaction with our Services. For further explanation on how we treat information collected and received from you when you use the Services and/or participate in our Online and / or blended learning course s, please see our Privacy Policy.
At Eduskill (“Eduskill”, “we”, “us”, “our”) we respect your privacy rights. We have created this privacy policy (“Privacy Policy”) to explain how we treat the information collected and received from your use of our Services (as defined in our Terms of Use or “TOU”) provided through the website, http://www.Eduskill.org and http://www.eduskillmooc.com and any other websites or applications we own, operate, or control (the “Website(s)”). This Privacy Policy applies only to the Services, and we are not responsible for the practices of persons, companies, institutions or websites that Eduskill does not control, manage, or employ. Capitalized terms not defined herein have the meanings set forth in the TOU.
Please read this Privacy Policy as well as our TOU carefully, as they govern your use of Eduskill.
Please understand that by submitting any information to us, you acknowledge that we may collect, use, disclose and retain such information in accordance with this Privacy Policy and our TOU, and as permitted or required by law. If you do not agree with these terms, then please do not provide any information to us. Eduskill may offer social sharing features as part of its Services which, among other features, allows you to make your careers Profile (as described below in Profiles and Career Services Section) public as well as sharing your details and information, including your Online Course progress with others outside of the Eduskill Website(s) (“Social Sharing”). By electing to participate in any of our Social Sharing Services, you acknowledge that any information or materials you include in your Profile can be viewed by other persons accessing the Website(s), including potential or existing employers, as well as by others on applicable third-party websites. You also acknowledge that information you share through Social Services may remain accessible on third party websites and/or to those you have shared the information with in the event you make your Profile private after having made it public and/or ceasing to share your information and that Eduskill has no control over the access of or use of information provided to third parties via Social Sharing outside its Website(s). What Information We Collect Information You Provide Us We collect a variety of information that you provide directly to us. In general, we collect information from you through: • Using any of our Services, including registering for a User Account through the Website(s) • Making a purchase from us, including registering and enrolling in any Online Course • Signing up for email updates • Uploading or posting to public forums included through the Services • Submitting requests or questions to us via forms or email • Requesting customer support and technical assistance The types of data we collect directly from you include: • Name, address, telephone number and email address • Log-in credentials, if you register a User Account with us • Information about purchases or other transactions with us, such as your shipping address. Please note, however, that we do not collect, store, or transmit financial account information. Instead, we use a third-party payment processor to process our payments • Information about your customer service and maintenance interactions with us • Demographic information, such as your gender, socio-economic status, and other personal information • Information you provide to us in connection with any application or admissions process, including, for example, educational and work experience, prerequisite knowledge, any pre-assessment you complete, your goals, and other information • Information you provide in connection with career services, for example, salary information, job placement information, career goals, work experience, and other information • User-generated content you upload or post to public forums through the Services. Information needed in order to comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others • Information from third parties about you in connection with any referral programs we may offer • Any other information you choose to directly provide to us in connection with your use of the Services Participation in Online Courses. If you desire to participate in an Online / blended Course, you will be asked to provide us with certain information necessary to conduct such an Online / blended Course. This information may include, among other things, your name and email address. Eduskill, or its third-party service providers, may also collect certain information from you in conjunction with assignments, exams and other assessments related to the Online / blended Course. For example, as part of a proctored exam for an Online / blended Course or to process your credential of completion for a said program, Eduskill (or its third party service providers, may collect certain information from you in order to (a) verify or authenticate your identity or submissions made by you, such as a signature for a test or assignment log, a photograph or recording of you (e.g., using a webcam) or information included on a government issued or other photo identification card or document, or (b) monitor your performance during an exam to confirm that you are abiding by the applicable test rules or requirements (e.g., confirming that you are not using prohibited resources). Eduskill may also collect information from you or about your performance or accomplishments related to the course, such as quiz/exam scores, grades, project evaluations, teacher evaluations and other evaluations of your performance or accomplishments. Profiles and Career Services. You can choose to share additional information, such as your work experience, resume and transcript, your picture, and answers to questions about your experience, studies and work preferences, when you create a professional profile through the career services we offer through our Services. You can also share information by updating your Profile, uploading documents, or answering questions or surveys we email you or present to you through our Services. Collectively, the professional profile and the materials you provide through the career services are referred to as simply your “Profile.” Please note, that by electing to make your Profile public, you acknowledge that: • Your Profile and all the included information, materials, documents and pictures will be shared with, and publicly viewed by, other third parties also accessing the career services portal and the Services (including without limitation, potential employers, recruiters, other students or persons, and us); • Employers and other third parties accessing the career services portal can contact you via your email address (or any other contact information you have provided in your Profile); and • You and We can share your Profile and all the included information, materials, documents and pictures with employers, recruiters or career related third parties. Referral Programs We may offer certain Users the opportunity to refer (Referrers) their friends (“Referees”) to the Site through a third-party referral program whereby both Referrers and Referees may obtain credits or other rewards through such referrals. To the extent we offer such programs, the Referrers may share information about the Referees, including email addresses for the purpose of sharing the referral offer. We may also share the Referrer’s email and name with the Referee as well as provide the Referer the confirmation of the Referee’s acceptance of the referral which may include Referee’s email in connection with providing any such referral program. How We Use The Information We Collect We use your information for various purposes depending on the types of information we have collected from and about you and the specific services you use, in order to: • Send you information in connection with the Services • Respond to your communications and requests • Manage and process Online /Blended Courses, including but not limited to tracking attendance, progress and completion; administering exams, projects, and other assessments; verifying a User’s identity as part of a proctored exam or exit interview for an Online / blended Course; and monitoring performance during an exam to confirm that you are abiding by the applicable testing rules or requirements • Provide Services to you, such as services that you request in conjunction with the Online / blended Courses • Contact you by email, postal mail, or phone (including via SMS messages) regarding Eduskill and third-party products, services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you • Customize the content we provide through the Services • Help us better understand your interests and needs, and improve the Services • Engage in analysis, research, and reports regarding use of the Services • Secure the Services • Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others • Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others Combined Information For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy. Aggregate/Anonymous Data We may aggregate and/or anonymize any information collected through the Website so that such information can no longer be linked to you or your device (“Aggregate/Anonymous Information”). We may use Aggregate/Anonymous Information for any purpose, including without limitation for research and marketing purposes, statistical analyses of Website(s) usage, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors. How We Share and Disclose Your Information Eduskill will share your information in the following ways: • Service Providers. We provide access to or share your information with operations and maintenance contractors and other third parties who perform services on our behalf. They have access to perform these services but are prohibited from using your information for other purposes. They provide a variety of services to us, including billing, sales, marketing, test proctoring, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services. • Employers. We may share the information that we collect from you when you participate in an Online / blended Course if the course is sponsored or paid for by your employer. For example, we may share with your employer pre-assessment results, the Online / blended Courses you are interested in, your progress in the course, including project status, time spent actively involved in or with an Online / blended Course or interacting with your Mentor, and/or evaluations and performance assessments. If you make your Profile public on the Website, and your employer has access to the Website, then your employer will have the ability to view your Profile information and materials. This information may be shared at any time during the course or afterwards. • Educational Institutions and Scholarship Partners. If you are taking a course sponsored or associated with a particular Educational Partner (e.g., such as a university or scholarship/sponsored partner), we may share information about you and your performance with the university or scholarship partner, including to report on your progress in the course. Information shared with our Educational Partners will be subject to the privacy policies and procedures of such partners. • Business Partners. With your consent, Eduskill may share information that can be used to directly connect you with third party business partners, such as companies that may be offering products or services or other opportunities that may be of interest to you. • Protection of Eduskill and Others. By using the Website, you acknowledge and agree that we may access, retain and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order) or law; (b) enforce our Terms of Use, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of Eduskill, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, compliance with applicable law, and spam/malware prevention, and similar purposes. • Profiles and Career Services. If you make your Profile public, your information will be publicly accessible and further share with our network of hiring partners, including, without limitation, performance in online courses, demographic information (such gender), details of your Profile and other information related to your work experience and goals. • Related Entities and Affiliates. We may share information with our affiliated companies that are under the common ownership or control of Eduskill. • Business Transfers. As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions, (including in contemplation of such transactions) user information may be among the transferred assets. If a portion or all of Eduskill’s assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, Eduskill will comply with such restrictions. • Aggregate/Anonymous Information. From time to time, Eduskill may share Aggregate/Anonymous Information about use of the Services, such as, but not limited to, publishing a report on usage trends or survey results, as well graduation rates, careers studies and success rates, and other demographic information provided to us by our Students. The sharing of such data is unrestricted. Retention of Your Information We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. Children's Privacy Eduskill is intended for general audiences and not for children under the age of 13. If we become aware that we have inadvertently collected “personal information” from children under the age of 13 without legally-valid parental consent, we will take reasonable steps to delete it as soon as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws. International Users Eduskill stores information about visitors to our Website and users on servers located in the India. By using our services, you consent to the storage of your information inside the India. If you are using the services from outside the India, please know the information you submit will be transferred to and stored in servers in the India or other countries. The data protection and other laws of the India and/or other countries might not be as comprehensive as those in your country. By submitting your data and/or using our services, you acknowledge the transfer, storing, and processing of your information in and to the India. As described above, Eduskill also may subcontract the processing of your data to, or otherwise share your data with, service providers and others in countries other than your country of residence, including the India, in accordance with applicable law. Such third parties may be engaged in, among other things, the provision of services to you, the processing of transactions and/or the provision of support services. By providing us with your information, you acknowledge any such transfer, storage or use. If we provide any information about you to any such entities, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy. If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached. How We Protect Your Information We consider the confidentiality and security of your information to be of the utmost importance. Eduskill takes a variety of technical, administrative, and physical measures to protect your information from disclosure to or access by third parties. Please note that we do not guarantee the security of information, as no method of internet transmission or storage is completely secure. Also note that we may retain and store your information in our databases and systems even after your Eduskill account is deactivated as long as we have a legitimate purpose to do so and in accordance with applicable law.
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